Returns & Exchanges
At Sale, we want you to love every piece of your home, which is why we offer a 30-day return policy on all furniture and decor items. If your purchase isn't the perfect fit for your space, we are here to help with a seamless return or exchange process.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our support team with your order number to request a return authorization within 30 days of delivery.
- 2.Prepare the Package
Carefully repackage the item in its original box with all protective padding and hardware included to ensure it arrives back at our warehouse safely.
- 3.Ship It Back
Affix the prepaid shipping label provided by our team to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, we will issue a full refund to your original payment method within 5 to 7 business days.
