Frequently Asked Questions
Everything you need to know about shopping with Sale for your home.
What are your standard shipping times for furniture?
Most furniture items are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer white-glove delivery and assembly?
Yes, we offer white-glove delivery services for large furniture pieces which includes room-of-choice placement, assembly, and removal of all packaging materials for an additional fee.
What is your return policy for home decor?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website where you can monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger purchases.
Are your wood products sustainably sourced?
At Sale, we prioritize sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure environmental responsibility.